Frequently Asked Questions
What types of products do you offer?
At Workouthlete, we specialize in a range of wellness products designed to alleviate discomfort and enhance recovery. Our offerings include fast-acting solutions like our popular Joint Discomfort Muscle Massage Soothing Cream, all crafted with natural ingredients to empower you to live a pain-free and active lifestyle.
How do I use your wellness products for the best results?
To maximize the benefits of our products, we recommend following the instructions provided on the packaging. For our massage cream, apply a generous amount to the affected area and gently massage it in. Feel the soothing relief as you continue your journey towards wellness and vitality!
What is your return policy?
We want you to be completely satisfied with your purchase! If for any reason you need to return an item, you have 30 days from the date of receipt to request a return. Just ensure the product is in its original condition, and reach out to us at theget1@yahoo.com to initiate the process.
How long does shipping take?
Your wellness products will be processed within 1-3 business days, and shipping times vary based on the option you choose. Standard shipping typically takes 5-10 business days, while expedited options are available for quicker delivery. We’re committed to getting your products to you as swiftly as possible!
Do you offer international shipping?
Currently, we do not ship internationally. However, we are dedicated to providing our exceptional wellness products to customers within our shipping regions. Stay tuned for future updates as we expand our reach!
What should I do if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery. Include photos of the damaged items and packaging so we can evaluate the issue and make it right. Your satisfaction is our priority!
Can I exchange an item?
While we do not offer direct exchanges, the fastest way to get the item you want is to return your original purchase and place a new order. We’re here to help you every step of the way!
How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to us at theget1@yahoo.com. We’re passionate about helping you on your wellness journey and are here to provide the support you need!